Terms and Conditions

 

Thank you for visiting our website, below are a set of terms and conditions which govern the use of this website and its associated services.

Psychic Services
Because of the sensitive nature of Paula’s services and events they are unsuitable for persons:
– Below the age of 18 years

– Of a nervous disposition or of a highly sensitive or emotional disposition

– Suffering from a psychiatric condition, psychological problem or behavioural disorder

Customer Services
If you wish to contact customer services, please send an email to 
support@paulaobrien.net

Website Use
You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent, or harmful, or about any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

You must not use our website for any purposes related to marketing without our express written consent.

REFUNDS

All tickets previously purchased for any postponed 2020 event prior to October 26th 2021 are now the sole liability of Paula O’Brien. 

Any refund requests for tickets outstanding from 2020 where there is not an alternative event/venue to attend will be dealt with accordingly and the refund actioned in a timely fashion.

Any questions you have regarding outstanding tickets can be resolved by emailing : support@paulaobrien.net

From October 26th 2021 onward all tickets and private sessions purchased are non-refundable. If an event/date is postponed by us, the item becomes transferable to any of Paulas other events or the alternative date we have provided for that specific product. 

Understanding that we are in the midst of a global pandemic, and due to the potential for mandatory government orders that we are obligated to follow (restrictions and shutdowns), please be advised that if an event must be rescheduled, your ticket will automatically be re-booked to the new date. Where an event is cancelled due to circumstances beyond the control of any party, the customer shall be offered the opportunity of transferring their booking to the next event within reasonable proximity to the customer on the basis that if the offer of transfer is not taken up, no refund shall be due. 

Disclaimer
By agreeing to receive or attend any psychic reading, a psychic service, message, information and/or reading or support of any kind (the “Services”) from Paula Obrien Ltd and/or Paula Obrien , it is understood that The Services provided are for entertainment purposes only. The Services provided, whether given in a message, reading, class, workshop, or any other form, do not constitute legal, psychological, medical, business, or financial advice and represent another avenue of wisdom, motivation and or inspiration and are not intended to be a substitute for professional care and or advice. Paula Obrien  does not claim to diagnose, prescribe treatment for, or cure any health condition.

Any reading given should never replace the advice of a qualified medical practitioner.

The Services are subject to the recipient’s interpretation. Choices, and/or actions based on the Services or the content thereof are the sole responsibility of the recipient. Paula Obrien will not offer any Services to any person who is under 18 years of age without having received written consent from such person’s parent or legal guardian. Paula Obrien makes no guarantees, express or implied, with respect to the accuracy, relevancy, or quality of the Services provided.

Paula Obrien does not assume and the undersigned hereby releases and discharges Paula Obrien from any and all liability to any person or entity for any loss or damage (including, without limitation, physical, mental, special, indirect, incidental, or consequential) caused in relation to any information and/or any suggestion, or advice provided, readings, products, or Services whether resulting from negligence, accident, or any other cause whatsoever.There is no guarantee that in attending any event that Paula Obrien  will be able to make contact with your loved ones .  

Attending any public or online group event hosted by Paula Obrien does not guarantee  you a reading During events with Psychic Medium Paula Obrien you may be filmed, photographed or recorded and may appear in any media format or promotion and/or publicity. You agree that the event for which you purchase tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs, including online, are public in nature, and that you have no expectation of privacy.We have no control over nor do we guarantee any actions that you may decide to take as a result of using any of the site and services and by using them you agree that You will not hold Us responsible for any damage arising as a result of actions taken by you following the use of such

We are committed to respecting your privacy. We have structured our web site so that, in general, you can visit the website without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy policy.

Indemnification
You agree to indemnify, defend and hold harmless Paula Obrien, its affiliates, officers, directors, employees, consultants and agents from any and all third party claims, liability, damages and/or costs (including, but not limited to, attorneys fees) arising from your use of the Services, your violation of the Terms of Use or your infringement, or infringement by any other user of your account, of any intellectual property or other right of any person or entity. The Terms of Use will inure to the benefit of Paula Obrien successors, assigns, and licensees.

We have no control over nor do we guarantee any actions that you may decide to take as a result of using any of the sites and services and by using them you agree that You will not hold Us responsible for any damage arising as a result of actions taken by Customers in response to Services such as:

– Readings and interpretations and advice provided by Paula.

– The truth or accuracy of Content, information and Services such as readings and interpretations and advice provided by Paula;

– The truth or accuracy of feedback, Ratings, or other Content posted by Users or Paula Obrien employees across all of the Websites;

– The ability of Paula to provide Services such as readings and interpretations and advice as well as the ability of Customers to pay for the Service;

– Minimum levels of Connections to Paula;

– Incorrect use by You of the Service;

Any additional rates and costs charged by Your service provider when using the Services.

This privacy policy sets out how we comply with European Union data protection requirements. This applies to use of all services and the sites.

We are committed to respecting your privacy. We have structured our web site so that, in general, you can visit the website without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy policy.

Services provided by Allstar Psychics LTD:

Welcome

Thank you for visiting our website, below are a set of terms and conditions which govern the use of this website and its associated services.

Introduction

Allstar Psychics Ltd operate the Psychic services on www.paulaobrien.net. These terms and conditions govern your use of this website and services. By using the website and services you agree to these terms and conditions in full.

Allstar Psychics Limited is registered at 15 Queen Square, Leeds, LS2 8AJ, company no. 08454119.

Psychic Services

All Psychic services advertised on this site are strictly for entertainment only. You must be over 18 to use any of the Psychic services advertised. See ‘Disclaimer’ listed below on this webpage for further information.

Phone Services (UK)

Calls to 0906 numbers cost £1.10 per minute plus your phone company’s access charge. Please listen to the prompts on the call to determine the package that you wish to dial. If you are using the credit card service, at the end of your call you will be given the option to extend the consultation. We cannot answer questions on health, pregnancy, legal or financial matters. You may receive free promotional messages. To opt out, text POBSTOP to 447860033717 or email info@allstarpsychics.co.uk The service must not be used by anyone under the age of 18 years. You must be the bill-payer or have the permission of the bill-payer in order to use the service. Service details will appear on the bill. Service is for entertainment purposes only. All calls are recorded for your protection. SP : Allstar Psychics Ltd Customer service : info@allstarpsychics.co.uk or call 0208 712 5690

Phone Services (Ireland)

You must be the bill payer or have the bill payer’s permission to call any numbers listed on this site. Calls to 1560 numbers cost €1.78 per minute, calls from mobiles may be more. The service is for over 18s only. All calls are recorded.

If you are calling by Card, please listen to the prompts on the call to determine the package that you wish to dial. If you are using the credit card service, at the end of your call you will be given the option to extend the consultation. Calls to 0818 numbers are charged at standard network rate and may not be included in your phone bundle. We advise you to check with your network provider in order to determine the cost to call this number.

SMS Services (UK)

Readings sent as 3 messages (£1 per message, £3 total). Messages sent by you charged at standard network rate. Service details will appear on bill. Bill-payer’s permission. 18+ only. Cannot discuss Health, Pregnancy, Finance or Legal. Entertainment Only. We may send free promotional messages– To opt out text POBSTOP to 84232. SP:Allstar Psychics Ltd. Helpdesk – info@allstarpsychics.co.uk or call 0208 712 5690.

SMS Services (Ireland)

Text message replies to the 57080 service cost €2 each to receive (maximum of 3 replies per question). You must be over the age of 18 and have the bill payers permission. We will ask you to confirm your name and DOB when you first interact with our service. By sending a message to our service, you are automatically opted in to receive promotional messages. You can opt out of these at any point by sending STOP to 57080. We cannot answer questions on Health, Pregnancy, Finance or Legal matters. If you do not receive a message response within 24hrs, please contact info@allstarpsychics.co.uk, with details of your question and the mobile number used to send the message.

Email Readings

Email readings are sent to the customer within 72 hours, excluding weekends and Bank Holidays which may take longer. We cannot answers questions on Health, Pregnancy, Legal or Financial matters. All payments are made via PayPal.

Online Chat Readings

You must be over 18 to use this service. We want you to have a positive experience so if you are unhappy with your live chat, please end the session and try another Reader.

All chat sessions are recorded for your protection. All payments are made via PayPal.

Chargebacks

In the event that Allstar Psychics receive a chargeback from a customer, who has legitimately used the service as per the terms and conditions, then Allstar Psychics will pursue the customer to retrieve the monies owed for the reading. All additional charges that Allstar Psychics may incur, from either the merchant company or a recovery company, will be liable for payment by the customer. We also reserve the right to bar customers from the use of our services, should a chargeback be made against us.

Customer Services UK

If you wish to contact customer services, please either email info@allstarpsychics.co.uk or call 0800 540 4051. You can also send a letter to Allstar Psychics, 15 Queen Square, Leeds, LS2 8AJ.

Customer Services Ireland

If you wish to contact customer services, please either email info@allstarpsychics.co.uk or call 1800 805 704. You can also send a letter to Allstar Psychics, 15 Queen Square, Leeds, LS2 8AJ.

Customer Services Australia

If you wish to contact customer services, please either email info@allstarpsychics.co.uk or call 1300 729 436. You can also send a letter to Allstar Psychics, 15 Queen Square, Leeds, LS2 8AJ.

Website Use

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or about any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

You must not use our website for any purposes related to marketing without our express written consent.

Refunds

All of our readers go through a test procedure to make sure that they are genuine psychics. If the reader does not meet our excellent standards then they do not work with us. In the event that you are unhappy with your reading, please make sure that you call the customer services number (0800 540 4051) or email us at info@allstarpsychics.co.uk so we can help you. You must contact us within 90 days of terminating your reading and your call must not have lasted more than 5 minutes. All requests must be made through the customer service number and are subject to verification. Refunds to customers will be at our discretion.

Marketing

If you have contacted www.paulaobrien.net on any advertised telephone service from a mobile device, you will automatically be entered to receive free promotions. To opt out please either call 0800 540 4051, or send POBSTOP to 447860033717.

By sending an SMS message to our service, you are automatically opted in to receive promotional messages. You can opt out of these at any point by sending POBSTOP to 84232.

Disclaimer

All of the Psychic, Clairvoyant, Mediumistic or Astrological readings that are given are done and completed in good faith, but in some instances, the information may represent opinion or judgment. www.paulaobrien.net cannot guarantee the accuracy or completeness of any information given during the time of the reading.

We want to make it clear that our Readers are not qualified counsellors, nor qualified medical professionals, nor do they hold any qualifications in law or finance and make no claims to this regard. A Reader may, from time to time, offer a personal opinion, but this does not constitute a consultation, may it be legal, financial or any sort of professional counselling.

We believe in your individual power to transform your life. UK law obliges us to say that all readings done by all Readers – whether through the credit card, live reading, email or text reading service and all astrological reports – are for entertainment purposes only.

In using our services, you must understand that www.paulaobrien.net do not provide recommendations, counselling, nor give any directions for you to follow. In particular, if you have any medical conditions that you are concerned about, you should always consult a qualified member of the medical profession for advice and treatment. Any opinions that Readers offer related to the spiritual aspect of any health issue are NOT a substitute for treatment by the medical profession and we strongly urge you not to use or see them as such.

www.paulaobrien.net are not engaged in rendering medical aid, counselling or other professional services or advice, and neither shall be liable or responsible to any person or entity for any loss or damage caused, or alleged to be have been caused, directly, or indirectly, by or from the guidance given or ideas suggested, or referred to during a reading, or on this website, or in any related publications. www.paulaobrien.net will exclude You from using our services if your behaviour suggests or intends to unreasonably offend or abuse our readers.

Indemnification

You agree to indemnify, defend and hold harmless Allstar Psychics, its affiliates, officers, directors, employees, consultants and agents from any and all third party claims, liability, damages and/or costs (including, but not limited to, attorneys fees) arising from your use of the Services, your violation of the Terms of Use or your infringement, or infringement by any other user of your account, of any intellectual property or other right of any person or entity. The Terms of Use will inure to the benefit of Allstar Psychics successors, assigns, and licensees.

We have no control over nor do we guarantee any actions that you may decide to take as a result of using any of the sites and services and by using them you agree that You will not hold Us responsible for any damage arising as a result of actions taken by Customers in response to Services such as

a) Readings and interpretations and advices provided by Readers;

b) The truth or accuracy of Content, information and Services such as readings and interpretations and advice provided by Readers;

c) The truth or accuracy of feedback, Ratings, or other Content posted by Users or Allstar Psychics’ employees across all of the Websites;

d) The ability of Readers to provide Services such as readings and interpretations and advice as well as the ability of Customers to pay for the Service;

e) Minimum levels of Connections to Readers;

f) Incorrect use by You of the Service;

g) Any additional rates and costs charged by Your service provider when using the Services.

The www.paulaobrien.net line is governed by Phone Paid Services Authority. All precautions have been taken to ensure we adhere to the rules and regulations laid down by Phone Paid Services Authority governing LIVE chat.

For more information see https://psauthority.org.uk/for-consumers

This privacy policy sets out how we comply with European Union data protection requirements. This applies to use of all services and the sites.

We are committed to respecting your privacy. We have structured our web site so that, in general, you can visit the website without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy policy.

Wherever possible, we use actual portrait shots of our readers although for some we may need to use stock shots.

Feedback

Allstar Psychics fully investigates every reading that results in negative feedback, firstly by listening to the recording. If action is required, we speak directly with the reader in question.Psychics